Privacy Policy

Last Updated: April 12, 2025

Welcome to Massage Near Me. This Privacy Policy explains how Massage Near Me ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, mobile application, and related services (collectively, the "Platform").

1. INTRODUCTION

At Massage Near Me, we are committed to protecting your privacy. This Privacy Policy is designed to help you understand how we handle your personal information and the choices you have regarding your information. By accessing or using our Platform, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

For All Users:

Account Information: When you create an account, we collect your name, email address, phone number, and password.
Profile Information: You may choose to provide additional information such as profile picture, preferences, and biographical information.
Communications: We collect information when you communicate with us or other users through our Platform, including messages, feedback, and support requests.
Payment Information: When you make payments through our Platform, our payment processors collect payment card details and billing information.

For Clients:

Health Information: You may choose to provide information about health conditions, injuries, or preferences relevant to massage services when communicating with Therapists.
Search Preferences: We collect information about your search criteria and preferences, including massage types and location preferences.
Favorites: We collect information about Therapists you save to your favorites list(s).
Reviews and Ratings: We collect the reviews and ratings you provide for Therapists.

For Therapists:

Professional Information: We collect information about your qualifications, certifications, specialties, experience, and services offered.
Business Information: We collect information about your business, including location, contact information, rates, and policies.
License Information: We may collect information about your professional licenses and certifications to verify your credentials.
Forum Activity: We collect information about your activity in the professional forums, including posts about job opportunities, equipment sales, and rental spaces.

2.2 Information We Collect Automatically

When you use our Platform, we automatically collect certain information, including:

Device Information: Information about the device you use to access our Platform, including device type, operating system, and unique device identifiers.
Log Data: Information about your use of our Platform, including IP address, browser type, pages viewed, time spent on pages, and links clicked.
Location Information: With your permission, we collect precise location data from your device to provide location-based services. You can disable location services through your device settings.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.

2.3 Information from Third Parties

We may receive information about you from:

Social Media Platforms: If you choose to link your social media accounts to our Platform, we may receive information from those accounts.
Business Partners: We may receive information about you from our business partners, such as payment processors and marketing partners.
Public Sources: We may collect information about you from publicly available sources, such as professional directories or licensing boards for Therapists.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

3.1 Providing and Improving the Platform

To create and manage your account
To provide the services you request, such as helping Clients find and connect with Therapists
To enable the favorites feature for saving Therapists to your lists
To facilitate communication between Clients and Therapists through our chat feature
To personalize your experience and search results
To improve our Platform and develop new features
To provide customer support and respond to your inquiries
To send administrative notifications and updates

3.2 Communications

To communicate with you about your account or our services
To send you marketing communications, if you have opted in
To enable communication between Clients and Therapists
To send you surveys and collect feedback

3.3 Security and Legal Compliance

To verify your identity and prevent fraud
To ensure the security of our Platform
To enforce our Terms of Service
To comply with legal obligations
To resolve disputes and troubleshoot problems
To protect our rights, property, or safety, or the rights, property, or safety of others

4. HOW WE SHARE YOUR INFORMATION

4.1 Sharing Between Users

Client Information Shared with Therapists: When you communicate with a Therapist as a Client, we share relevant information with the Therapist, including your name, profile information, and any information you share in messages through our chat feature.
Therapist Information Shared with Clients: We share Therapist profiles, including name, photo, qualifications, services, location, and reviews with Clients using our Platform.
Forum Information: Information posted in Therapist forums is visible to other Therapists with access to those forums, including posts about job opportunities, equipment sales, and rental spaces.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

Payment processors
Cloud hosting and storage providers
Analytics providers
Customer support services
Marketing and advertising partners
Email and communication services

These service providers are only permitted to use your information to provide services to us and are required to maintain the confidentiality of your information.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Platform of any change in ownership or uses of your information.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

Enforce our Terms of Service
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with the Platform
Protect the personal safety of users of the Platform or the public
Protect against legal liability

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. DATA RETENTION

We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will retain certain information as required by law or for legitimate business purposes, but we will stop using it to provide services to you.

6. YOUR PRIVACY CHOICES

6.1 Account Information

You can update, correct, or delete your account information at any time by logging into your account settings. If you cannot access your account or need assistance, please contact us at [contact@massagenearme.app].

6.2 Communication Preferences

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6.3 Location Information

You can prevent us from collecting precise location information by adjusting the permissions on your device, but this may limit your ability to use certain features of our Platform.

6.4 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can adjust your browser settings to remove or reject cookies, but this may affect your ability to use certain features of our Platform. For more information about cookies and how to manage them, please see our Cookie Policy.

6.5 Do Not Track

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Platform does not currently respond to "Do Not Track" signals.

6.6 Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

Right to Access: You may have the right to request access to the personal information we hold about you.
Right to Correction: You may have the right to request that we correct inaccurate or incomplete information about you.
Right to Deletion: You may have the right to request that we delete your personal information in certain circumstances.
Right to Restriction: You may have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You may have the right to receive a copy of your personal information in a structured, machine-readable format.
Right to Object: You may have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at [contact@massagenearme.app].

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. INTERNATIONAL DATA TRANSFERS

Our Platform is operated in the United States, specifically in New Mexico. If you are located outside of the United States, please be aware that information we collect will be transferred to, processed, and stored in the United States. By using our Platform, you consent to the transfer, processing, and storage of your information outside of your country of residence, where data protection laws may be different.

9. CHILDREN'S PRIVACY

Our Platform is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [contact@massagenearme.app], and we will take steps to delete such information.

10. THIRD-PARTY LINKS AND SERVICES

Our Platform may contain links to third-party websites, products, or services. Information collected by third parties is governed by their privacy policies, not this Privacy Policy. We encourage you to read the privacy policies of any third-party websites you visit.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [contact@massagenearme.app]
Website: [massagenearme.app]
Address: [Your New Mexico Business Address]

13. ADDITIONAL INFORMATION FOR SPECIFIC JURISDICTIONS

13.1 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

Right to Know: You have the right to request information about the categories of personal information we have collected about you, the categories of sources from which we collected the information, the purposes for collecting the information, the categories of third parties with whom we have shared the information, and the specific pieces of personal information we have collected about you.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of your sensitive personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

To exercise these rights, please contact us using the contact information provided above.

13.2 European Economic Area (EEA), United Kingdom, and Switzerland Residents

If you are located in the EEA, United Kingdom, or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) or equivalent data protection laws. The legal bases for processing your information include:

Contractual Necessity: To perform our contract with you (e.g., providing our services).
Legitimate Interests: For our legitimate interests, such as improving our services and preventing fraud, as long as those interests are not overridden by your rights and interests.
Consent: With your consent, such as for marketing communications.
Legal Obligation: To comply with legal obligations.

In addition to the rights outlined in Section 6.6, you may also have the right to lodge a complaint with a supervisory authority.

For international transfers of personal information from the EEA, United Kingdom, or Switzerland to countries not deemed to provide an adequate level of data protection, we implement measures such as standard contractual clauses to protect your personal information.

By using Massage Near Me, you acknowledge that you have read and understood this Privacy Policy.

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